Comfortable bed, but noisy cleaning staff disrupted my sleep during the morning.

close to gran via and retirio park for weekend strolls

We enjoyed the fantastic location just a 15-minute walk to Gran Via and a quick 10-minute stroll to El Retiro Park, making it perfect for lazy weekend wanders through the city's vibrant streets, while the staff were friendly and always ready to help with our needs.

Great location near attractions and restaurants.

Thin walls led to noticeable noise from neighboring rooms.

A rather expensive laundry service caught me off guard, but the bathroom was a highlight.

The air conditioning in our room initially didn't work, forcing us to endure discomfort for two nights. Opening the window, as suggested, was not ideal during the summer heat, and we eventually had to switch rooms, which seemed pretty standard given other guests were having the same trouble. The breakfast lacked variety and flavor. the scrambled eggs were cold, poorly reflecting the hotel’s offerings. Also, I found the absence of a tea or coffee setup in the room disappointing, especially for a four-star establishment. The bathroom lighting felt inadequate for grooming tasks, making it less practical overall.

good stay but needs room upgrades

The staff exceeded my expectations with their attentiveness. The area around the hotel offered many dining options that made it easy to find great meals.

The décor in the room seemed outdated.

I had a great time with the spacious room and the superb shower! The fridge was handy for storing snacks, and the free WiFi mostly worked well. I'd return for sure!

The location stands out, just a short walk to the metro, making it easy to explore. The room was comfortable, and I appreciated the help from the friendly staff, who offered to store our luggage after check-out. However, the breakfast options were quite limited, so I opted for delicious pastries at a nearby café. The hotel could definitely use some updates to match the four-star luxury it aims for.

Gran Versalles offers an excellent location near the Alonso Martinez metro station, facilitating easy travel around Madrid. The staff were exceptionally professional and attentive, addressing my work needs promptly. My room was spacious and well-equipped with ample electrical outlets, meeting all my business requirements effectively. The amenities were top-notch, including a thorough amenities bag that enhanced my stay significantly.

Lift access to breakfast was inconvenient.

Perfect Location with Friendly Service

I thoroughly enjoyed my stay! The stroll to the city center was delightful, making me feel more connected to Madrid. The room was clean, and the staff at the front desk were incredibly welcoming. Request a room away from the street for peace during the night.

will choose the place for future trips

The check-in was smooth and we got a room upgrade. Room had air conditioning, a flat-screen TV, and a private bathroom stocked with free toiletries. Loved the breakfast with fresh pastries and organic juices. Great location near the Alonso Martinez metro. Staff was helpful and attentive, ensuring a pleasant stay.

Location is great and rooms are clean. breakfast options were limited.

i had a fantastic stay at gran versalles! the staff was super professional and spoke fluent english. my room was spotless and well-equipped, which made my solo trip enjoyable. the location is unbeatable, just a short walk to many attractions, including ander zero and mercado barcelo. plus, i loved the ample electrical outlets available for my devices. definitely a great find!

100% recommend

Gran Versalles features a beautifully decorated lobby that is both inviting and easily accessible, making it senior-friendly. The staff were attentive, offering assistance whenever needed, and I appreciated the spaciousness of my room, which contributed to a relaxing stay.

i had a great stay in madrid, and this hotel even surpassed my expectations. the proximity to the metro made exploring the city incredibly easy, and the helpful staff ensured everything went smoothly. my room was spacious, and the breakfast spread was impressive with delicious options.